Introduction

This purchase is governed by the below standard terms and conditions for consumer purchases of goods over the Internet. Consumer purchases over the internet are primarily regulated by the Contracts Act, the Consumer Purchase Act, the Marketing Act, the Right of Withdrawal Act, and the E-commerce Act, which provide the consumer with non-negotiable rights. These laws are available at www.lovdata.noThe terms of this agreement shall not be construed as limiting the statutory rights, but rather outline the parties' principal rights and duties for the transaction. The terms of sale have been prepared and recommended by the Consumer Authority. For a better understanding of these terms, please go to Forbrukertilsynets veileder.

1. The agreement

The agreement consists of these terms and conditions, information provided in the ordering process, and any separately agreed terms. In case of conflict
between the information, what is specifically agreed between the parties shall prevail, provided it does not contravene mandatory legislation. Additionally, the agreement will be supplemented by relevant statutory provisions governing purchases of goods between businesses and consumers.

2. The parts

The seller is Nordic Teacher, located at Wessels gate 2A, Trondheim, post@nordicteacher.com, organization number 931 799 835,
hereinafter referred to as the seller.
The buyer is the consumer placing the order, hereinafter referred to as the buyer.

3. Price

The stated price for the goods and services is the total price the buyer shall pay. This price includes all taxes and additional costs. Additional costs not disclosed by the seller prior to purchase shall not be borne by the buyer.

4. Conclution of the agreement

The agreement is binding for both parties when the buyer has submitted their order to the seller. However, the agreement is not binding if there have been typographical or clerical errors in the seller's offer in the online store's ordering solution or in the buyer's order, and the other party realized or should have realized such an error.

5. Payment

The seller may demand payment for the goods from the time they are dispatched from the seller to the buyer. If the buyer uses a credit card or debit card
for payment, the seller may reserve the purchase amount on the card upon ordering. The card will be charged on the same day the goods are dispatched. In the case of payment by invoice, the invoice will be issued to the buyer upon dispatch of the goods. The payment deadline is stated on the invoice and is at least 14 days from receipt. Buyers under 18 years of age cannot pay by invoice.

6. Delivery

Delivery is deemed to have occurred when the buyer or their representative has taken possession of the item. If the delivery time is not specified in the ordering solution, the seller shall deliver the goods to the buyer without undue delay and no later than 30 days after the order from the customer. The goods shall be delivered to the buyer's location unless otherwise agreed between the parties.

7. Risk of the goods

The risk of the goods passes to the buyer when they or their representative have received the goods in accordance with section 6.

8. Right of withdrawal

Unless the agreement is exempt from the right of withdrawal, the buyer may withdraw from the purchase of the goods in accordance with the Right of Withdrawal Act.

The buyer must notify the seller of the exercise of the right of withdrawal within 14 days from the commencement of the period. The deadline includes all calendar days. If the
deadline falls on a Saturday, public holiday, or holiday, the deadline is extended to the next working day.

The deadline for exercising the right of withdrawal is considered met if the notice is sent before the expiry of the deadline. The buyer bears the burden of proof that the right of withdrawal has been exercised, and therefore, the notification should be made in writing (withdrawal form, email, or letter).

The withdrawal period commences:

• For the purchase of individual items, from the day after the goods are received.
• If a subscription is sold, or the agreement involves regular delivery of identical goods, the period runs from the day after the first shipment is received.
• If the purchase consists of multiple deliveries, the withdrawal period runs from the day after the last delivery is received.

The withdrawal period is extended to 12 months after the expiry of the original deadline if the seller does not inform the buyer before the conclusion of the agreement that there is a
right of withdrawal and a standardized withdrawal form. The same applies if there is a lack of information about terms, deadlines, and procedures for using the right of withdrawal. However, if the trader provides this information within these 12 months, the withdrawal period expires 14 days after the day the buyer received the information.

When exercising the right of withdrawal, the goods must be returned to the seller without undue delay and no later than 14 days after notifying the seller of the exercise of the right of withdrawal. The buyer
covers the direct costs of returning the goods, unless otherwise agreed or the seller has failed to inform the buyer that they must cover the return costs.
The seller cannot impose a fee for the buyer's use of the right of withdrawal.

The buyer may try or test the goods in a manner that is necessary to determine the nature, characteristics, and functioning of the goods, without forfeiting the right of withdrawal. If testing or examination of the goods exceeds what is necessary and reasonable, the buyer may be liable for any diminished value of the goods.

The seller is obliged to refund the purchase amount to the buyer without undue delay and no later than 14 days from the seller receiving notice of the buyer's
decision to exercise the right of withdrawal. The seller has the right to withhold payment until they have received the goods from the buyer or until the buyer has provided documentation that the goods have been returned.

9. Delay and Non-Delivery – Buyer's Rights and Deadline for Claim

If the seller does not deliver the goods or delivers them late in accordance with the agreement between the parties, and this is not due to the buyer or circumstances on the buyer's side, the buyer may, in accordance with the rules in Chapter 5 of the Consumer Purchase Act, under the circumstances withhold the purchase amount, demand performance, terminate the agreement, and/or claim compensation from the seller.

Claims for breach of contract should be made in writing (e.g., by email) for evidentiary purposes.

• Performence
  The buyer may maintain the purchase and demand performance from the seller. However, the buyer cannot demand performance if there is an obstacle that the seller cannot overcome, or if performance would involve such inconvenience or cost to the seller that it is significantly disproportionate to the buyer's interest in the seller performing. If the obstacles cease within a reasonable time, the buyer can still demand performance. The buyer forfeits the right to demand performance if they unreasonably delay in asserting the claim.
• Termination
  If the seller does not deliver the goods at the delivery time, the buyer shall encourage the seller to deliver within a reasonable additional period for performance.
  If the seller does not deliver the goods within the additional period, the buyer may terminate the purchase. However, the buyer may immediately terminate the purchase if the seller refuses to deliver the goods. The same applies if delivery at the agreed time was crucial for entering into the agreement, or if the buyer has informed the seller that the delivery time is crucial. If the item is delivered after the additional period set by the consumer or after the delivery time that was crucial for entering into the agreement, the claim for termination must be asserted within a reasonable time after the buyer becomes aware of the delivery.
• Compensation
  The buyer may claim compensation for any loss suffered as a result of the delay. However, this does not apply if the seller proves that the delay is due to an obstacle beyond the seller's control that could not reasonably have been taken into account at the time of the agreement, avoided, or overcome the consequences of.

10. Defects in the Goods – Buyer's Rights and Complaint Deadline

If there is a defect in the goods, the buyer must notify the seller within a reasonable time after it was discovered or should have been discovered.
The buyer has always complained in time if it occurs within 2 months from the defect was discovered or should have been
discovered. Complaints may be made up to two years after the buyer took possession of the goods. If the goods or parts of them are intended to last significantly longer than two years, the
complaint period is five years.

If the goods have a defect and this is not due to the buyer or circumstances on the buyer's side, the buyer may, in accordance with the rules in
Chapter 6 of the Consumer Purchase Act, under the circumstances withhold the purchase amount, choose between rectification and replacement, demand a price reduction, terminate the agreement, and/or claim
compensation from the seller.

Complaints to the seller should be made in writing.

• Rectification or Replacement
  The buyer may choose between demanding rectification of the defect or delivery of equivalent goods. However, the seller may oppose the buyer's claim if the implementation of the claim is impossible or would cause the seller unreasonable costs. Rectification or replacement shall be carried out within a reasonable time. In principle, the seller is not entitled to carry out more than two attempts at rectification for the same defect.
• Price Reduction
  The buyer may demand an appropriate price reduction if the goods are not rectified or replaced. This means that the relationship between the reduced and agreed price corresponds to the relationship between the value of the defective and contractual condition of the goods. If there are special reasons for it, the price reduction may instead be set equal to the significance of the defect for the buyer.
• Termination
  If the goods are not rectified or replaced, the buyer may also cancel the purchase if the defect is not insignificant.

11. Seller's Rights in Case of Buyer's Default

If the buyer does not pay or fulfill other obligations under the agreement or the law, and this is not due to the seller or circumstances on the seller's
side, the seller may, in accordance with the rules in Chapter 9 of the Consumer Purchase Act, under the circumstances withhold the goods, demand fulfillment of the agreement, cancel the agreement, and claim compensation from the
buyer. The seller may also, under the circumstances, claim interest for delayed
payment, collection fees, and a reasonable fee for uncollected goods.

• Performence
  The seller can enforce the purchase and demand that the buyer pays the purchase price. If the goods have not been delivered, the seller loses this right if they unreasonably delay making the claim.
• Termination
  The seller may terminate the agreement if there is significant default in payment or other significant breach by the buyer. However, the seller cannot
  terminate if the entire purchase price has been paid. If the seller sets a reasonable additional deadline for performance and the buyer does not pay within this deadline, the seller may terminate the purchase.
• Interest on Delayed Payment/Collection Fee
  If the buyer does not pay the purchase price according to the agreement, the seller may claim interest on the purchase price under the Delayed Payment Interest Act. In case of non-payment, the claim may, after prior notice, be sent to collection. The buyer may then be held responsible for fees under the Debt Collection Act.
• Fee for Uncollected Goods Paid in Advance
  If the buyer fails to collect unpaid goods, the seller may charge the buyer a fee. The fee shall at maximum cover the seller's actual expenses for delivering the goods to the buyer. Such a fee cannot be charged to buyers under 18 years of age.

12. Warranty

The warranty provided by the seller or manufacturer gives the buyer rights in addition to those the buyer already has under mandatory legislation. A warranty thus does not limit the buyer's rights to complaint and claims for delays or defects under points 9 and 10.

13. Personal Data

The data controller for collected personal data is the seller. Unless the buyer agrees otherwise, the seller, in accordance with the Personal Data Act, may only collect and store the personal data necessary for the seller to fulfill obligations under the agreement. The buyer's personal data will only be disclosed to others if necessary for the seller to fulfill the agreement with the buyer, or in cases mandated by law.

14. Conflict Resolution

Complaints should be addressed to the seller within a reasonable time, cf. points 9 and 10. The parties shall attempt to resolve any disputes amicably. If this fails, the buyer may contact the Consumer Council for mediation. The Consumer Council is available at telephone 23 400 500 or www.forbrukerradet.no.